 |
- What makes Assured Pharmacy different from other pharmacies?
- Do you carry the same prescription medications as other pharmacies?
- Where is my nearest Assured Pharmacy location?
- Do you offer generic as well as name-brand medications?
- How do your prices compare to other pharmacies?
- Will you accept my insurance?
- What forms of payment do you accept?
- How much money will an insurance or prescription discount card save me?
- How do I place an order to get my prescription filled?
- Can I phone in to request a refill?
- Can I get my medication(s) delivered?
- How long will it take for my medication(s) to arrive?
- What if something happens to my order?
- How much does shipping cost?
- Do you offer the same services as other pharmacies?
- If I have a question, can I speak with a pharmacist?
- Do I need a prescription to order medications?
- How do I know my private information is secure?
- Can I buy other products with my prescription?
- Can others, such as family members and friends, use Assured Pharmacy for their prescription needs?
- What makes Assured Pharmacy different from other pharmacies?
- We treat you right!
We understand how difficult it can be to manage medical conditions, especially ones that involve daily pain. We also know how impersonal large pharmacies can be where you are treated like a number standing in long lines with very little privacy. It can be a humiliating experience.
We take a personal, more compassionate approach to helping you manage your condition. Our staff builds a more personal relationship with our customers. We are dedicated to maximizing your quality of life by making your prescription fill/refill process as personal, private and effortless as possible.
- You enjoy faster, more attentive service and a complete prescription fill starting on the 1st visit.
Recent changes in the law have made the dispensing of many prescription medications more difficult. The additional paperwork and verification that is involved to comply with these laws are things that big retail pharmacies don't handle very well. Assured Pharmacy is specifically setup to handle this situation. So your prescription is filled accurately and completely without any long delays or added scrutiny. This means a more hassle-free Rx process for you.
- We have the specialized pain medications you need, in-stock.
We carry a complete line of specialized pain medications. Many of the big box pharmacies carry limited types and quantities of these specialized medications. No more having to wait days for your prescription to be filled.
- We go the extra mile for you with fast, FREE delivery.
You can have your medications delivered to you overnight, free of charge.
Free overnight delivery of medications is available to those who are located near an Assured Pharmacy location.
- You are treated to a more personal experience than in other pharmacies.
We understand what you are going through. We care and we're here to help. That's why after you receive your medications, we'll call to see how you are doing. We'll also call you to remind you when a refill is coming up and offer to assist you in obtaining that refills as necessary.
- We give physicians access to the latest prescription technology.
This allows doctors* to quickly, securely and accurately transmit prescriptions to any of our pharmacy locations. If your doctor is using this technology, it can save you time. Plus this advanced technology allows us to provide your doctor with precise information regarding possible drug interactions with other medications** you may be taking. Finally, we can notify you when a new generic medication becomes available so you can take advantage of potential significant savings.
* Not all doctor's use our e-Prescribing Technology.
** This applies only to prescriptions that you have filled with Assured Pharmacy.
- Do you carry the same prescription medications as other pharmacies?
YES! Not only do we carry all the most widely prescribed specialized pain medications (which many of the big retail pharmacies may not or only carry in very limited quantities), we also maintain an inventory of other prescription medications.
- Where is my nearest Assured Pharmacy location?
To locate the Assured Pharmacy location nearest you click on the LOCATIONS selection above.
- Do you offer generic as well as name-brand medications?
Yes, Assured Pharmacy carries both name-brand and generic (where available) versions of most popular prescription medications.
- How do your prices compare to other pharmacies?
Our everyday prices on drugs are competitive with other major pharmacies.
- Will you accept my insurance?
We accept most major insurance plans and are MediCal friendly.
When insurance is used, your co-pay will be determined as part of the prescription fill/refill process. We contact your insurance company to validate your coverage and, if there are any problems or issues, we'll notify you immediately.
- What forms of payment do you accept?
You may pay for your order by check, card or cash. We accept VISA, MasterCard, American Express, Discover, and Diner's Card.
- How much money will an insurance or prescription discount card save me?
This will vary by plan. Your savings are determined by your benefit provider. Contact the provider to obtain current information. The plan administrator's phone number will normally be located on the back of your card.
- How do I place an order to get my prescription filled?
This can happen in a number of ways.
- You can bring your written prescription to the Assured Pharmacy location nearest you.
- Your doctor can fax the prescription to us.
- Your physician can electronically send us your prescription using our advanced e-Prescribing Technology*. It's fast, accurate and secure!
* Not all physicians are using this technology.
For information on refills, see question #10.
- Can I phone in to request a refill?
This depends upon the specific medications you are taking and how your doctor writes the prescription. State and federal regulations apply here. Some medications must be written and dispensed in quantities that cover a finite (usually one month or less ) time periods. As such, a refill is not possible and a new prescription must be obtained from your doctor. Your local Assured Pharmacy pharmacist can advise if this applies to the medications you are taking.
- Can I get my medication(s) delivered?
Of course, and shipping/delivery to your home or office is FREE!
- How long will it take for my medication(s) to arrive?
Normally, medication can be sent out for overnight/next day delivery. We also can provide same day delivery options for those living close to our pharmacies. Your medications will arrive in discreet, professional packaging that is traceable thus avoiding lost shipments.
- What if something happens to my order?
If your prescription order is lost or is damaged during shipping, please call the pharmacy where you placed the order immediately. To protect the health and safety of our customers, we cannot accept returns on prescription items.
- How much does shipping cost?
Nothing. Shipping of your medications is FREE!
- Do you offer the same services as other pharmacies?
As a specialty pharmacy focused on the needs of the pain management patient and their physician, Assured Pharmacy provides the highest level of personalized medication management/prescription service available today.
- If I have a question, can I speak with a pharmacist?
Yes. Our team of licensed pharmacists and pharmacy personnel are available from 9:00 am to 6:00 pm, 5 days a week (Monday through Friday) . To speak to a pharmacist regarding a specific medication, possible prescription drug interactions or other medication questions, contact your local pharmacy location.
- Do I need a prescription to order medications?
Yes. There are numerous state and federal regulations that govern the dispensing of prescription medications. And many specialized pain medications come with even tougher standards and restrictions. It is illegal to obtain a medication without a prescription from your doctor. For your safety, Assured Pharmacy does not honor prescriptions written by "online doctors" or doctors that don't consult with their patients in person.
- How do I know my private information is secure?
Your privacy is a primary concern. We rigorously protect all your health information and never share it with any third parties, except as may be required by law. Assured Pharmacy complies with strict HIPAA standards.
- Can I buy other products with my prescription?
As a pharmacy that specializes in the particular needs of the pain management patient and their physician(s), Assured Pharmacy carries a wide variety of prescription medications to treat pain-related conditions. We can of course also fill your other prescription needs. We do not carry non-prescription related products with one exception. We do carry a complete line of Durable Medical Equipment (DME), should you have a need for such items. This would include the most popular DME items like canes, walkers, crutches and braces.
- Can others, such as family members and friends, use Assured Pharmacy for their prescription needs?
YES. While we specialize in meeting the particular needs of the pain management patient, we are happy to take care of all your family and friends prescription medications needs as well.
|
|
